Tom talks about clarifying goals for coworkers to aspire to. Also, set the “One Email Reply Rule” to stop email wars before they start!.
Tom talks about diffusing nasty conflicts and the importance of a checklist.
This morning I was on a call with a team I’ve been working with. The CEO brought me in to help his senior leadership team gain clarity, focus and get on the same page. After working with me for several weeks, I asked the team the following question: “How has this process been different for […]